We get that sometimes things just don't work out & returns are needed. We're here to make your return process as easy as possible!
Please review our return policy below and download a return form. A completed return form MUST be mailed in with returned items.
Click here to download a return form
All items must be returned to us in their original condition with all original tags still attached, unworn and unwashed, and smoke, deodorant and perfume free, provided that it is returned no later than 14 days from the date of delivery.
Once delivered to our headquarters, returns will be processed within 5-7 business days.
After 14 days, we are unable to accept returns on any purchases.
Original shipping fees are non-refundable and return shipping is the responsibility of the customer. We strongly suggest choosing a shipping option that provides you with a tracking number so that you can make sure your return makes it back to us. We are not responsible for any returns lost in the return shipping process.
All Sale/ Clearance Items are FINAL SALE.
Due to limited quantity of inventory, we do not offer direct exchanges simply because we cannot guarantee that the item you are trying to exchange for will still be available when the return reaches our department. If you are needing a different size/color in an item, please reorder the item in the size you need and then send the original item back to us (postmarked within 14 days) for a refund.
Damaged/Defective Items or Incorrect Orders:
Our team checks all items for any damages or defective areas before shipping them out to you and also checks to ensure all items are packed in the order, but we are human and know that we sometimes make mistakes. So, if you happen to receive an item that is damaged or defective or believe something is missing from your order, this is for you!
Damages must be reported to us prior to wearing the garment. Tags must still be attached.
All reports must be made within 3 days of receiving your order or it will not be accepted.
Please contact us immediately at firstname.lastname@example.org and provide us with a picture of the damaged/defective area or the item(s) you believe are missing from your order. Please include your first and last name and order number.